A Confidential Counselling Service
for Young People
01443 204551
Young People
Eye to Eye Young Peoples Counselling Service
01443 204551
Here
at Eye to Eye we have made it easy for young people to access counselling.
All you have to do is call, after that, you will be allocated a counsellor
and sent an appointment by post or phone.
There's lots of information on
this website, so we have linked all the questions we think you might ask, to the
answers on the relevant pages.
One big question we are frequently asked
is about confidentiality, so you have the full information on this page.
But
firstly
Important
facts about us
We offer FREE counselling to all young
people between the ages of 11 and 25 years in RCT
We have been offering counselling to young people for 13 years
We counsell around 500 young people every year.
We offer Confidentiality (See Below)
It is easy
to get an appointment with one of our counsellor's just ring;
01443
204551 and ask for Alison or Liz
Here
are some things you might want to know about counselling
What
is counselling and what happens in counselling?
Do I need permission from my parents to have counselling? (See Below)
What sort of problems can you help with?
How can I complain if I'm not happy
What training do you offer young people
What do you mean by Confidentiality (See Below)
Confidentiality.
Everything you need to know and more.
What can Eye to Eye offer?
At Eye to Eye Youth Counselling Service we believe that confidentiality is essential for both the credibility of the agency and the effectiveness of the work we carry out.
This means that, we will protect your privacy and your right to access our counselling service.
Client
Confidentiality.
You will always be made aware of the level of confidentiality provided by the service.
There are however exceptional circumstances under which confidentiality would become an issue within the service.
If the counsellor has good reason for believing that you will cause serious physical harm to yourself or others.
If you are so injured or ill that immediate medical attention is necessary.
Where a young person is known to have committed
an act of
Terrorism.
Parental
Consent for Counselling ; Our Policy
If a young person requests
counselling we never turn them away.
Young people have the right to access
counselling services if they clearly understand what is involved.
We specialise
in working with young people and their problems, so, we ask parents to trust us
in the work we do.
If you want counselling from Eye to Eye, and are able
to make that choice for yourself, then we would not ask for parental permission
for you to attend.
How can we do this
The Gillick Principle
One of the key factors in deciding on levels of confidentiality is a young person's capacity to meet criteria embodied in the Gillick principle.
As a general principle it is legal and acceptable for a young person to ask for confidential counselling without parental consent providing they are of sufficient understanding and intelligence.
In secondary schools more young people are Gillick competent and a young persons use of counselling is in keeping with their development towards independence.
Parental consent may be waived for the Gillick competent young person.
Counsellors can advise young people that it is sometimes beneficial to inform parents/carers that they are receiving counselling.
About
the paperwork we keep on you.
Individual young people are entitled
to see all written information, e.g. Records, letters that are about to them.
Parents with concerns about the progress of counselling are not entitled to see the case notes of their Gillik competent child. This becomes a legal matter and parents must be directed to the coordinator for further information
All written information is stored within Eye to Eye in a secure place
Records will be kept for a period of five years after which they will be destroyed.
If
you want to know more about anything on this page, or on the website then please
contact
Alison or Liz on 01443 204551
concerns;
Talk to us!
